Terms & Conditions

Read the official Terms & Conditions for Shoreline Limos. Learn about our reservation, cancellation, payment, and passenger safety policies.

Terms & Conditions

Welcome to Shoreline Limos & Party Bus Rental. By making a reservation or using our transportation services, you agree to the following Terms & Conditions. Please review them before booking.

— 01

Reservations

All reservations are subject to vehicle and driver availability. We consider a reservation confirmed only after you receive an official confirmation from us. You must also complete any required payment or deposit.
Customers are fully responsible for providing accurate trip details. This includes pickup locations, destinations, dates, times, passenger counts, and contact information.
— 02

Rates & Payments

We base our rates on the requested service, vehicle type, trip duration, and route.
We add a 20% gratuity to all bookings. Additional charges may apply for tolls, parking, waiting time, extra stops, overtime, or unexpected cleaning. Hourly services require a minimum 4-hour reservation unless we state otherwise in writing.
— 03

Cancellations & Refunds

Cancellation and refund eligibility depends on your vehicle type and notice window. Certain reservations require non-refundable deposits. These include special events, large vehicles, and peak-demand dates. We will provide your specific cancellation policy at the time of booking.

— 04

Waiting Time & Delays

Passengers must be ready at the scheduled pickup time. Additional waiting-time charges apply when a vehicle waits beyond our standard grace period.
 
We make every reasonable effort to provide timely service. However, we cannot guarantee exact arrival times during circumstances beyond our control. These include heavy traffic, severe weather, road closures, and accidents.
— 05

Passenger Conduct

Passengers must behave responsibly at all times. You must follow all safety instructions from the chauffeur. We strictly prohibit smoking, vaping, illegal substances, and unlawful activity. Our chauffeurs will terminate service immediately if passenger behavior creates a safety risk.

— 06

Vehicle Damage & Cleaning

The person booking the ride assumes full financial responsibility for physical damage caused by their party. We charge additional cleaning fees for excessive messes, spills, vomiting, or conditions requiring specialized detailing.
— 07

Alcohol Policy

Passengers may consume alcohol only where permitted by Washington state law and vehicle regulations. Absolutely no person under the legal drinking age may possess or consume alcohol in our vehicles.

— 08

Passenger & Luggage Capacity

For your safety, passenger counts cannot exceed the vehicle’s legal capacity. Please provide accurate passenger and luggage counts during booking so we can supply the correct vehicle size.

— 09

Lost or Forgotten Items

We are not responsible for personal items left behind in our vehicles. If you lose an item, contact us immediately. We will make every reasonable effort to locate it for you.
— 10

Reservation Changes

Changes to your pickup times, destinations, stops, passenger counts, or vehicles are subject to availability. Changes may result in price adjustments.

— 11

Policy Updates

We may update these Terms & Conditions periodically. The version published on our website at the time of your booking will apply to your trip

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Contact Us

If you have questions about our terms, pricing, or cancellations, please reach out. Call us directly at 206-673-4747 or message us through our official Contact Us page.

Book Your Ride Today

Book Shoreline Limos today for safe, luxury transportation. Call 206-673-4747 or secure your vehicle online now!